Privacy Policy
Last Updated: 7 Octomber 2026
Pulze Global is committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit pulzeglobal.com, buy tickets, or attend our events. By using our website, you consent to the practices described in this policy.
Information We Collect
When you visit our website or book tickets, we may collect the following information:
Personal identification information, such as your name, email address, and phone number, which you provide when registering, booking tickets, or contacting us.
Payment and billing information needed to process your ticket purchase. Card details are handled securely by trusted third-party payment processors, and we do not store your full card details.
Booking information, such as the events, ticket categories, and quantities you purchase.
Browsing information, such as your IP address, browser type, and device information, collected automatically through cookies and similar technologies.
Use of Information
We may use the information we collect for the following purposes:
To process your ticket bookings and deliver your e-tickets.
To manage event entry, including ticket validation and age verification.
To send you important information about events you have booked, such as timing updates, entry instructions, and changes or cancellations.
To provide customer support and respond to your enquiries or requests.
To send you news about future Pulze Global events, where you have opted in to receive them. You can unsubscribe at any time.
To improve our website, events, and services based on your feedback and browsing patterns.
To detect and prevent fraud, ticket touting, unauthorised activity, and misuse of our website.
Information Sharing
We respect your privacy and do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
Trusted service providers: We may share your information with third parties who help us operate our website, process payments, sell tickets, and manage event entry and security. These providers are contractually required to handle your data securely and confidentially, and only for the purposes we specify.
Event venues: We may share limited booking details with the venue where needed for entry management and safety.
Legal requirements: We may disclose your information where required by law, including under Sri Lanka’s Personal Data Protection Act, No. 9 of 2022, or in response to valid legal requests or orders.